Shipping & Delivery

We carefully prepare each order to help protect framed wall art during delivery. Review the timing and cost information below before ordering.

Order Processing

Most orders are processed within 1-3 business days after payment is confirmed. Customized or made-to-order items may require additional preparation time. If extra time is needed, we will contact you by email.

Estimated Delivery

Estimated delivery time is usually 7-12 business days after shipment. Delivery times may vary by destination, customs clearance, local carrier handling, and peak seasons.

Shipping Charges

Any shipping charge that applies to your order is calculated and displayed at checkout before payment. Review the final order total before completing your purchase.

Carriers and Tracking

We use carriers such as FedEx, DHL, UPS, or other reliable logistics partners depending on the destination. After shipment, tracking details are sent by email. Please allow 24-48 hours for tracking updates to appear.

Customs, Duties, and Taxes

Import duties, taxes, or customs fees may apply depending on the destination. These charges are determined by the local customs authority and are the customer's responsibility.

Damaged or Lost Packages

If an item arrives damaged, contact us within 48 hours of delivery at xmylm@foxmail.com. Include your order number and clear photos of the item, packaging, and shipping label so we can review the issue.

Shipping Address

Please check the delivery address before placing an order. Delays or failed deliveries caused by an incorrect or incomplete customer-provided address may not be recoverable.