FAQ

How do I choose the right size?

Measure the wall and nearby furniture before ordering. Above a sofa, bed, or console, wall art often looks balanced at about one-half to two-thirds of the furniture width.

What is the difference between LED and non-LED versions?

LED versions provide decorative ambient lighting. Non-LED versions focus on the artwork without lighting. Available choices vary by product and selected variant.

Are batteries or power accessories included?

Check the selected product options and images before ordering. Contact us before purchase if the power configuration is unclear.

How long does delivery take?

Most orders are processed within 1-3 business days. Estimated delivery is usually 7-12 business days after shipment.

How much is shipping?

Any applicable shipping charge is calculated and shown at checkout before payment.

Will I need to pay customs duties?

Import duties, taxes, or customs fees may apply depending on your country or region and are the customer's responsibility.

Can I return an item?

Return requests are accepted within 30 days after delivery for eligible unused items in original condition and packaging. Customized products are only returnable when damaged, defective, or incorrect.

What should I do if my item arrives damaged?

Contact xmylm@foxmail.com within 48 hours of delivery. Include your order number and clear photos of the item, packaging, and shipping label.